#1 in Quality and Dependability
Among 16-22 cu. ft. refrigerators based on an independent study of property maintenance personnel. Source: The Stevenson Company, 2020 - Market research company with over 20 years of experience in the appliance industry
Garage-ready
Tested to perform from 38°F to 110°F
Premium Inner Door
Enjoy greater flexibility and organizational options with modular bins right on the door
LED lighting
Find all your favorite foods under natural-looking light
Watch Video
Edge-to-edge glass shelves
Enjoy a polished look and easy-access cleaning with edge-to-edge shelves that extend the full width of the refrigerator
Watch Video
Adjustable glass freezer shelf
Provides the flexibility to organize your frozen food items
High-gloss finish
Make your kitchen shine with a polished finish that stands out in any setting
Upfront temperature controls
Easy-to-use controls regulate both fresh food and freezer sections
#1 in Quality and Dependability
Among 16-22 cu. ft. refrigerators based on an independent study of property maintenance personnel. Source: The Stevenson Company, 2020 - Market research company with over 20 years of experience in the appliance industry
Garage-ready
Tested to perform from 38°F to 110°F
Premium Inner Door
Enjoy greater flexibility and organizational options with modular bins right on the door
LED lighting
Find all your favorite foods under natural-looking light
Edge-to-edge glass shelves
Enjoy a polished look and easy-access cleaning with edge-to-edge shelves that extend the full width of the refrigerator
Adjustable glass freezer shelf
Provides the flexibility to organize your frozen food items
High-gloss finish
Make your kitchen shine with a polished finish that stands out in any setting
Upfront temperature controls
Easy-to-use controls regulate both fresh food and freezer sections
Dual control
Separate temperature controls for fresh-food and freezer sections
High-gloss handles
Provide an appearance that is easy to clean
Large 15.25 cu. ft. fresh-food capacity
Provides additional interior space
6.68 cu. ft. freezer capacity
Allows for additional storage
Clear crisper drawers
Space to organize fruits and vegetables
Gallon door storage bins
Enable larger items to be easily accommodated in the door
Dairy Compartment
Provides easy access to items like butter and cheese
Deluxe glass freezer shelf
Better organization for the freezer
Icemaker-ready
Optional (IM4D) icemaker sold separately, eliminates the need to fill ice trays and ensures you have a steady supply of ice on hand
Made in America
70 to 90% U.S. Content. Product details at www.geappliances.com/USA
- #1 in Quality and Dependability
- Garage-ready
- Premium Inner Door
- LED lighting
- Edge-to-edge glass shelves
- Adjustable glass freezer shelf
- High-gloss finish
- Upfront temperature controls
- Dual control
- High-gloss handles
- Large 15.25 cu. ft. fresh-food capacity
- 6.68 cu. ft. freezer capacity
- Clear crisper drawers
- Gallon door storage bins
- Dairy Compartment
- Deluxe glass freezer shelf
- Icemaker-ready
- Made in America
Total Capacity (cubic feet) |
21.9 |
Fresh Food Capacity |
15.25 |
Freezer Capacity |
6.68 |
App Filter - Capacity |
Refer Medium (16-19 cu. ft.) |
App Filter - Product Type |
Refer Top Freezer |
App Filter - Dispenser |
No |
App Filter - Icemaker |
No |
Handle |
Color-Matched |
Exterior Design |
Smooth Rounded Doors |
Coil-Free Back |
Yes |
Textured Steel Case |
Color Matched |
Color Appearance |
Black |
Door Stops |
Yes |
Door Swing |
Reversible Hinges |
Warranty Notes |
See written warranty for full details |
Parts Warranty |
Limited 1-year entire appliance |
Labor Warranty |
Limited 1-year entire appliance |
Volts/Hertz/Amps |
120v; 60Hz; 15A |
Optional Icemaker Kit |
IM4D |
Net Weight |
202.0 |
Case Depth Without Door |
28.625 |
Side Air Clearances |
0.125 |
Depth Without Handle |
32.375 |
Overall Depth |
34.5 |
Top Air Clearances |
1.0 |
Back Air Clearances |
2.0 |
Height to Top of Case |
65.875 |
Overall Width |
32.75 |
Overall Height |
66.375 |
Width w/Door Open 90 Degrees Incl. Handle |
35.375 |
Approximate Shipping Weight |
225.0 |
Depth with Door Open 90° |
63.5 |
Icemaker |
Optional (IM4D Ready) |
Fresh Food Features |
Interior Lighting - LED |
Sabbath Mode |
Yes |
Freezer Door Shelves |
2 Full-Width Fixed |
Freezer Features |
1 Adjustable Shelf Spillproof Freezer Floor |
Leveling System |
2 Point Front Adjustable |
Garage Ready |
Yes |
Fresh Food Door Features |
Dairy Compartment Gallon Storage |
Temperature Management Features |
Air Tower |
Defrost Type |
Frost Free |
Fresh Food Cabinet Shelves |
1 Glass Drawer Cover 2 Adjustable 2 Full-Width 2 Glass 3 Total |
Control Type |
Dual Control Rear Freezer Temperature Control Upfront Fresh Food Temperature Controls |
Fresh Food Door Bins |
2 Total |
Exterior Style |
Free-Standing |
Fresh Food Door Shelves |
1 with Gallon Storage 2 Total |
Product Type |
Top Freezer Refrigerator |
Fresh Food Cabinet Drawers |
1 Snack Drawer 2 Clear 3 Total |
Freezer Cabinet Shelves |
1 Adjustable Glass |
Performance Features |
Easily Removable Door Gaskets |
-
-
Type:
Refrigerator
-
Style:
Freestanding
-
Has Freezer:
Yes
-
Configuration:
Top Freezer
-
-
Width:
32.75"
-
Height:
66.375"
-
Depth:
34.5"
-
-
Energy Star Rated:
No
-
-
Refrigerator Size:
21.9 (cu. ft.)
-
Fresh Food Capacity:
15.25 (cu. ft.)
-
Freezer Capacity:
6.68 (cu. ft.)
-
Icemaker:
No
-
Dispenser:
No
-
Counter Depth:
No
-
-
Sabbath Mode:
No
-
WiFi Connected:
No
Professional in-home appliance delivery is available in our local market. Service includes removal of the old disconnected appliance(s) (like models on a one for one basis), uncrating of new appliance(s) if applicable, and bringing inside and setting in place into room of choice.
Professional installation services are available in most areas of our local market. Installations are available only for items we sell. Items we can install include dishwashers, gas and electric cooking ranges, range hoods, wall ovens, cooktops, microwaves, washing machines, gas and electric clothes dryers, and more.
Please call 877-695-2757 or email us for full details and pricing.
You will be offered an extended warranty after adding this item to your shopping cart.
Our extended warranties offer bumper-to-bumper coverage for mechancal failures. All costs for parts, labor, and service calls are covered with no out-of-pocket expense or deductible. Extended warranties cost just pennies a day - a small cost for the peace of mind they provide. We recommend you purchase an extended warranty on every item you purchase. Call us at 877-695-2757 if you have specific questions on extended warranties.
Note: Extended warranties must be purchased prior to delivery and installation of major appliances.
4.5
out of 5
87% of reviewers recommend this product.
great features
tb28
6/23/2022
has alot of room in freezer and frig. love the glass shelf in freezer, easy to clean.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great Garage Refrig
Maria WF
6/20/2022
We are very pleased with this GE Garage Refrig Model#GTS22KGNBRBB. So far this summer it has reached triple digits in the garage at least 4 times and this model has not missed a beat. Heck, I had to wait a bit so I could scoop some ice cream because it was so hard. That alone should tell you that this refrigerator/freezer unit is pretty good!!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Refrigerator very nice and easy to clean
DUCKMAN22
6/18/2022
Product is nice, easy to clean and very quiet. HAPPY
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Perfect extra fridge
xmindxyoursx
6/17/2022
I bought this refrigerator for my garage. It was easy to get up and running. I've had zero issues with this product. I've always been a fan of GE products and this refrigerator is yet another great product. I will always recommend this to anyone looking for a a sturdy refrigerator to use anywhere in your home
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Service above Excellant
saintmaj
6/16/2022
Big shout out to Central Appliance in Anadarko Oklahoma, great people, great products.
lost our refrigerator when power went out. They went out of their way to get us delivered and installed. Enjoying our new refrigerator.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
looks good
lanef1
6/15/2022
too early to tell just got it let you know later ##
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Spacious Refrigerator
fitefitness
6/12/2022
More spacious but takes up less space than the side-by-side refrigerator we had before and works great. So far I love it!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great refrigerator!
Jetjem
6/7/2022
We had a tight spot and the measurements were not accurate as the sides and top balloon out just a bit. But now that it's in, I am happy with the features and has lots of storage space inside.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great features
JenHernan
6/6/2022
This is the only model I could find with divided shelves in the door, which I love but fridge is very noisy. It runs high 80% of the time. Manual said it would if fridge is opened frequently. I live alone. I do not open the door frequently. It's very annoying.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great features
Mart Icebox
6/5/2022
GE has Very good products, that are reliable and dependable.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Simple yet spacious
Jenniferlynnlong13
6/4/2022
I needed a simple, but quality fridge and this fit the bill
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
I liked my old refrigerator better
judybeth
6/2/2022
My old refrigerator was 26 years old so it was time to replace it even though it worked fine. I wanted a basic black refrigerator that was a little bigger than what I had and this was just about the only refrigerator available. I am disappointed that the freezer compartment at the highest setting isn't as cold as I think it should be. I am also disappointed with some shelf space; for example, you can only fit a stick of butter in the butter compartment, not a tub of butter, which is what I buy. Also the meat compartment and fruit and vegetable bins are smaller than in my old refrigerator.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Grateful Thankful Satisfied So far
FernLeoTheLion
6/2/2022
We are so far extremely satisfied with our Top Freezer GE Refrigerator. Our experience in purchasing this item could not have gone any better. Shout out to our dealer that sold us this item! Lytton's Appliance in Wichita, Ks. Bob was the best customer service person. I called and purchased this product site unseen. He listened to all my needs, concerns, measurements, color and availability to be delivered immediately. The item was delivered & installed the next day and our old refrigerator was hauled off all in less than 30 min. It looks great and so far is functioning perfectly! My only disappointment is that there is not a light in the freezer.
We love the look & size. It appears to be replacing our old one perfectly in the area built for our refrigerator.
We hope it lasts as long as our last one-25 years!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
GE Fridge
bill1965
5/29/2022
Perfect for the garage unit. Has plenty of room for sodas and other large items that our counter depth unit in house is not able to handle.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Perfect
Ednava58
5/27/2022
I went through five refrigerators with Home Depot. All were sent back. Bought this from Glebe Radio & Appliances Inc. Dabney did a great job and the delivery men, were awesome.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
You could do better
Viyo
5/27/2022
Do you think you could put a light in the freezer for the $1000.00 you charge for your refrigerator.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
works well
trid
5/26/2022
It works well in my garage during winter in Colorado
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Broken in first year
Theaube
5/25/2022
Broke within the first year. Was fixed under warranty but I don't have much faith it'll last another year.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
My GE Refrigerator
Deb Flores
5/25/2022
I love my new refrigerator, has lots of room and can hold more products.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
New Frig
2022frigpurchase
5/22/2022
It works great and is the style we were looking for.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Works well and stays nice and cold.
Bj42
5/20/2022
Stays nice and cold. Shelves easy to clean. Wipes down real easy
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Another GE fridge
Peedie
5/19/2022
Our last GE fridge lasted 20 years, so we're hoping this one is as reliable.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Love the look has nice features has lots of room
Dunne51
5/19/2022
Well I just received the fridge today still really checking it out love the black has lots of room is just the right size can't wait to fill it up
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Review for GTS22KGNRBB
esko
5/16/2022
The biggest issue is that the fan in freezer continues to make a loud nosie as vibrating. we've had two appointments and third one scheduled. i have to say the compartment for fan looks cheaply made and seems grommets continue to come loose. otherwise, its fine. Oh, yes and the freezer door pops open and closes after u close fridge door. another poor design
Originally posted on www.ge.com
No, I do not recommend this product
SO FAR SO GOOD!
MUSE16407
5/11/2022
JUST PLUGGED IN AND READY TO ROLL! HOPING IT WAS THE RIGHT ONE . THE LAST GE PRODUCT PURCHASED LASTED A LONG TIME, WILL SEE HOW THIS ONE FAIRS..
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Small Space? Big refrigerator!
Pauley22
5/9/2022
I was surprised at how well this item fit into such a small space. Plenty of interior space and drawers. Very happy with the product.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice and quiet
KansasDavis
5/7/2022
Our last fridge was loud but it lasted for almost 15 years. I'm hoping this one goes at least that long and I barely hear it running. Keeps things cold so does it's job.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
I like the looks and size. I love GE appliances.
teensy
5/6/2022
I have always owned only GE appliances. All of mine are black. They last a very long time if you take good care of them. I have always been very satisfied with GE products.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Performance
Quality
Value
A++
Geoah54
5/4/2022
I like this refrigerator because it is old school.No bells and whistles but large freezer and bottom.Service was good
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice Fridge... no frills, and just what I needed
MrZek
4/27/2022
Perfect replacement for our 30 year old fridge. I like everything about it. However, I'd redesign the ice maker. Ice cubes like to fall backward from the bin and down into the floor of the freezer. Other than that, I have no complaints.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Little Disappointes.......
Raiders0520
4/26/2022
Well a little disappointed with unit when large door bin shelf broke in less than a week of owning. Customer was quick to send replacement which tells me this is common issue. Additionally, shelves in general seem very flimsy and although adjustable spacing of shelves is issue when you cant put a bottle water, 20ounce pop, small Gatorade or something of that height on top shelf or bottom. Dual temp still doesnt seem to keep frozen food
as frozen as it should be.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great Garage Fridge for the price.
Mom of 4 Kids
4/26/2022
Only had it for a few months but really love it as a garage fridge. A neat feature is the deli drawer slides left to right along the whole width of the fridge.
Works fine. I only don't love the smooth exterior finish because of fingerprints. I wish it was a matte finish instead of shiny. Other than that slight annoyance, it's great.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Customizable shelves
WJB0
4/20/2022
Love the shelf with a draw and ability to move it around.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Quality
Value
Bigger than expected
MFOVR
4/18/2022
We were pleasantly surprised that this item was much bigger inside than expected!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Looks good to rate . haven't used it yet
turtleduck
4/14/2022
Just got it. Can't rate yet because we haven't used it yet. E-G
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Energy efficent. Very roomy.
Barbi16
4/13/2022
Love the shelves and crispers. It's a lot bigger than the one I had.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Looks good.
Gk krishna
4/13/2022
Product looks good, but arrived damaged on shipping. As soon as it's turned on it's making noise while running.
Not sure what to rate. Have to wait and see how it performs
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Nice compact unit for our condo. Saves money
PhilS12345
4/11/2022
Love the ice maker that came for it. Unit fits nicely in our condo.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Lots of space
leecrisler70
4/5/2022
I love my new refrigerator/freezer in black. It has so much more room than I would have ever thought too. The shelves inside the doors is large enough to hold a gallon of milk. I am thrilled with my purchase.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Below expectations
Gymsox36
4/5/2022
No light in freezer is an inconvenience. Refrigerator shelves are so low and deep that it is difficult to see things in the back. Crisper drawer is poorly located. These are things that you don't notice until you use the refrigerator.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Decent product but not exceptional
dpsterling75
3/30/2022
We've only had this 'USA-made (70 to 90% US content)' unit several days and so far it's been OK. It is a nice looking unit and has been cooling quite well, so no complaints on those basic requirements. I hooked up an optional ice maker myself, and it's been working perfectly and was easy enough to install, just as the salesman said. However, like another Reviewer mentioned, I did find the plastic coating which covered the door of this unit very difficult and time consuming to remove. I understand why it is used on a smooth surface for protection of that surface but whoever designed its configuration could have done a better job. For instance, if it's outer contour had been designed so that this plastic didn't mount under the corner brackets for the wheels or the hinges or get sandwiched beneath the inner door panels where they meet the outer door shell you wouldn't have to tear this plastic off along its edges which creates an even bigger headache since you have to spend additional time pulling off all the extra little pieces that you left behind. You see, this plastic stretches and then tears when you pull on it and little pieces get left behind, stuck beneath the areas they were under. They look terrible if not removed and I had to use tweezers and a sharp knife to get them off. The door handles were OK, the delivery guys put them on, as required, but I found them easy enough to just take off again to get that lousy plastic off that would have been beneath them.
Also, when the fridge was first removed from its box we noticed two wrinkles in the outside metal of the outer refrigerator shell. The box was undamaged so the damage to the fridge would have to have been caused in the factory. The delivery guys mentioned they had seen this sort of thing before and guessed that the unit may have been set down on the floor too hard at some point causing the metal on the side of the fridge to buckle somewhat. Since this damage was not extreme and since most of it would be hidden once the unit was pushed back between the kitchen cabinets where it was going to live, we accepted it. The store salesman who had been very helpful in originally finding this unit for us, mentioned he would discount us a little for the damage. So, because of the difficulty we had in actually finding this product due to the short supply of everything in this country, we decided these 'dents' would be OK.
Finally, when the fridge was pushed into its cabinet position, I got beneath it to lower its feet to the floor and noticed on the right side of the cabinet, one of the screws for the fridge roller-bracket was not screwed in all the way and looked like it had been cross-threaded. This caused the head of the screw to stick down low enough to be in direct contact with our flooring. After re-examining our vinyl flooring I did find several very small areas in-line with the path of that screw that had been scraped back. Fortunately, I believe I can live with these, they hopefully, are small enough to not be noticed. I did have to raise that side of the fridge with a crowbar and turn that screw further in to get some floor clearance.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Perfect for our needs
Ponypilot
3/29/2022
Glas you make a model specific or the garage with beefed up insulation.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
great features ice maker
tony5016
3/29/2022
We love it and it good and coold ice maker works good nice and roomme.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great
goooorgeous
3/25/2022
I love the refrigerator. Just the right size for my husband and I
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice Size for available space
Danny 56
3/21/2022
This was the perfect size refrigerator for the limited space I had. It is very deep and holds a lot of products. I love the features on this fridge. Glass shelves, drawer space, and extra wide door compartments.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Won't go under 40 degrees
Papadale21
3/19/2022
Doesn't get cold enough. Start a at about 42 degrees at coldest setting.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Good Basic Refrigerator
Formosans
3/19/2022
This is a simple basic refrigerator. Keeps the cold food cold and the frozen foods frozen.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Wonderful appliance!
1255
3/16/2022
We have grown up with GE appliances in our family home. This refrigerator is just what we needed to replace an old GE that lasted for over 25 years.
Very pleased with the features and value.
Originally posted on www.ge.com
Yes, I recommend this product
Excellent fridge
jcl2022
3/14/2022
Great capacity and works great. Definitely recommend to others.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice refrigerator
Runningjohn
3/14/2022
This is a nice refrigerator, and has a good amount of storage. It also has a nice size freezer, so that's a plus.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Karl's Appliance has been serving New Jersey and the New York Metro Area since 1941. Our nearly 70 years of experience has equipped us to help you find the appliances that fit your lifestyle. And now with the launch of KarlsAppliance.com the rest of the country can experience the Karl's difference!
There are so many appliance choices today - almost too many - but part of our job is to make purchasing your new appliances easy. We understand that you may not have purchased appliances for many years, even decades, and we have true appliance experts on staff to answer your questions and make this easy!
When you are buying from Karl's you are not buying from an unknown, cross your fingers and hope they will be there tomorrow, website. We operate seven retail appliance stores, a vibrant wholesale division, and three warehouses loaded with tens of millions of dollars of inventory. Our strong buying power and vendor relationships mean buying from Karl's is the right choice!
We sell everything from custom, designer, and professional appliances to the most basic and inexpensive - many available for next day local delivery and installation! If you can not find what you are looking for on our webite, please call us at 877-695-2757. We are an authorized dealer for every major brand of home appliances so chances are we have it!
Customer service - often a problem with your purchase becomes a nightmare - but not so at Karl's! We have invested in a dedicated customer service team who has the expertise to get any issue solved fast! How many of our competitors can say that?