More Chilled Water
Skip the water pitcher settings inside your fridge and reclaim that space because the dispenser holds a half gallon (8 glasses) of cool, filtered water at the ready - our largest chilled water capacity yet.
Make Ice Without Making Ice
Our built-in icemaker automatically makes ice cubes, so that you always have ice on hand for those hot summer days or when entertaining at home.
Precision cooling to keep food fresher, longer
You go all out when it comes to choosing fresh foods for your family-LG Linear Cooling helps you keep them that way. After sensing fluctuations, it maintains temperatures within 1°F of the setting to keep produce fresher and maintain full flavors.
Stylish Design You Can't Wait to Get Your Hands On
Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.
Store More
With no ice maker to take up room, take advantage of cavernous space - 29 cubic feet to be exact. This LG French Door refrigerator's wide-open shelves keep all your favorites stored and organized.
The Ultimate in Organization
Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.
Watch Video
More Chilled Water
Skip the water pitcher settings inside your fridge and reclaim that space because the dispenser holds a half gallon (8 glasses) of cool, filtered water at the ready - our largest chilled water capacity yet.
Make Ice Without Making Ice
Our built-in icemaker automatically makes ice cubes, so that you always have ice on hand for those hot summer days or when entertaining at home.
Precision cooling to keep food fresher, longer
You go all out when it comes to choosing fresh foods for your family-LG Linear Cooling helps you keep them that way. After sensing fluctuations, it maintains temperatures within 1°F of the setting to keep produce fresher and maintain full flavors.
Stylish Design You Can't Wait to Get Your Hands On
Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.
Store More
With no ice maker to take up room, take advantage of cavernous space - 29 cubic feet to be exact. This LG French Door refrigerator's wide-open shelves keep all your favorites stored and organized.
The Ultimate in Organization
Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.
- 29 cu.ft. Large Capacity lets you stock up on more of your favorites
- Slim External Water Dispenser Design
- Fill up to 8 glasses of cold water at once from the half-gallon dispenser
- Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
- 2 Freezer Drawers for Maximum Organization
- Single Ice Maker
|
| Freezer (cu.ft.) |
9.2 cu.ft. |
| Refrigerator (cu.ft.) |
19.4 cu.ft. |
| Total Capacity (cu.ft.) |
28.6 cu.ft. |
|
| Auto Closing Door Hinge |
Yes |
| Child Lock |
Yes |
| Door Alarm |
Yes |
| LoDecibel™ Quiet Operation |
Yes |
| Sabbath Mode |
Yes |
| Temperature Controls |
Electronic/Digital |
|
| Compressor Type |
Smart Inverter Compressor |
| Door Cooling+ |
Yes |
| Evaporator |
1 |
| Multi-Air Flow™ System |
Yes |
| Temperature Sensors |
6 |
| Type |
No |
|
| Carton Dimensions (WxHxD) |
38" x 73" x 39" |
| Case Edge Clearance (Door Fully Open) |
27.63" |
| Counter Depth |
No |
| Depth (Draw Open Fully without Handle) |
55.25" |
| Depth (to Hinge Cover) |
25.38" |
| Depth (Total with Door Open) |
45.63" |
| Depth with Handles |
36.25" |
| Depth without Door |
29.88" |
| Depth without Handles |
33.75" |
| Door Edge Clearance with Handle |
4.5" |
| Door Edge Clearance without Handle |
1.38" |
| Height (Floor to Top of Drawer) |
27.5" |
| Height to Top of Case |
68.5" |
| Height to Top of Door Hinge |
69.75" |
| Installation Clearance |
Sides 1/8 |
| Standard Depth |
Yes |
| Weight (Unit/Carton) |
227 lbs / 302 lbs |
| Width |
35.75" |
| Width (Door Fully Open without Handle) |
63.5" |
| Width (Door Open 90 with Handle) |
44.25" |
| Width (Door Open 90 without Handle) |
39.25" |
|
| Energy Consumption (kWh/Year) |
652 |
| ENERGY STAR® Qualified |
Yes |
|
| Door Type |
Pull Drawer |
| Drawer Divider |
Yes |
| Drawers/Shelves |
2-Tier Organization |
| DuraBase™ Solid Drawer Base |
Yes |
| Freezer Handle |
Vista |
| Freezer Light |
LED Lighting |
|
| Compressor (Parts & Labor) |
5 Years |
| Inverter Compressor (Parts Only) |
6-10 Years |
| Linear Compressor (Parts Only) |
6-10 Years |
| Parts & Labor |
1 Year |
| Sealed System (Parts & Labor) |
5 Years |
| UPC |
195174033036 |
|
| All Available Colors |
Stainless Steel |
| Contour Door |
Yes |
| Handles |
Matching Commercial Handles |
| Hidden Hinges |
Yes |
| Surface |
Smooth |
|
| Cantilevered Shelves |
Yes |
| Crisper Bins |
2 Humidity Crisper |
| Door Bin Construction |
1 Piece (Clear) |
| Folding Shelf |
0 |
| Glide N' Serve™ Drawer |
Yes |
| Handle Type |
Bar |
| No. of Door Bins |
6 Total (2 Adjustable Gallon Sized) |
| No. of Shelves |
4 Split |
| Refrigerator Light |
Ceiling LED |
| Shelf Construction |
Spill Protector™ Tempered Glass |
|
| Display Type |
Membrane / White LED |
| Series |
LG |
| Type |
French 4-Door |
|
| SmartDiagnosis™ |
Yes |
|
| Daily Ice Production (lbs) |
2.5 lbs / 2.7 (IcePlus) |
| Dispenser Type |
External Water only |
| Dual Ice |
Yes |
| Ice Storage Capacity (lbs) |
4.0 lbs |
| Ice System |
IcePlus™ |
| Water Filter |
LT1000P |
-
-
Type:
Refrigerator
-
Style:
Freestanding
-
Has Freezer:
Yes
-
Configuration:
French Door Refrigerator
-
-
Width:
35.75"
-
Height:
69.75"
-
Depth:
36.25"
-
-
Energy Star Rated:
Yes
-
-
Refrigerator Size:
28.6 (cu. ft.)
-
Fresh Food Capacity:
19.5 (cu. ft.)
-
Freezer Capacity:
9.2 (cu. ft.)
-
Icemaker:
Yes
-
Dispenser:
Yes
-
Counter Depth:
No
-
-
Sabbath Mode:
Yes
-
WiFi Connected:
No
Professional in-home appliance delivery is available in our local market. Service includes removal of the old disconnected appliance(s) (like models on a one for one basis), uncrating of new appliance(s) if applicable, and bringing inside and setting in place into room of choice.
Professional installation services are available in most areas of our local market. Installations are available only for items we sell. Items we can install include dishwashers, gas and electric cooking ranges, range hoods, wall ovens, cooktops, microwaves, washing machines, gas and electric clothes dryers, and more.
Please call 877-695-2757 or email us for full details and pricing.
You will be offered an extended warranty after adding this item to your shopping cart.
Our extended warranties offer bumper-to-bumper coverage for mechancal failures. All costs for parts, labor, and service calls are covered with no out-of-pocket expense or deductible. Extended warranties cost just pennies a day - a small cost for the peace of mind they provide. We recommend you purchase an extended warranty on every item you purchase. Call us at 877-695-2757 if you have specific questions on extended warranties.
Note: Extended warranties must be purchased prior to delivery and installation of major appliances.
3.5
out of 5
56% of reviewers recommend this product.
Nice Refrigerator. Warranty is suspect.
Big Brown
11/1/2024
Nice Refrigerator. Warranty is suspect. Had a problem with refrigerator looked like a condenser issue said was under warranty and then LG told me it will cost me $475 to fix. What kind of warranty is that?
Originally posted on lg.com
Yes, I recommend this product
Inability to cool
LG Fr Dr Refrigerator
10/26/2024
Less than a year old and has never gotten refrig temp to an acceptable level. Typically it holds between 39 to 50 degrees which encourages bacterial growth. Very disappointing
Originally posted on lg.com
No, I do not recommend this product
Our total kitchen is LG
703Sue
10/14/2024
We thought that the lack of an ice maker in the door would be an issue but it has not been missed.
Originally posted on lg.com
Yes, I recommend this product
Did not last long
Big Brown
10/7/2024
Have had the refrigerator for less than 2 years and it is falling apart. Says it has a warranty for the condenser and other parts and they tell me it will cost me $475 to get the refrigerator fixed How is this a warranty?
Originally posted on lg.com
No, I do not recommend this product
In a Bind with a new refrigerator and no filter
MSanchez
9/22/2024
I bought this refrigerator at Lowes and went to buy a filter replacement and cannot find one that fits the refrigeratorI bought this refrigerator at Lowes and went to buy a filter replacement and cannot find one that fits the refrigerator. I bought 2 replacement filters at home depot I bought 4 replacement filters from Amazon and one replacement filter at Lowes where the refrigerator was purchasedAll are the exact model but they do not fit the new filters have a rim around the tip that is not allowing it to go all the way in. The representative at LG that assisted us stated he was sent us a free filter never received it
Originally posted on lg.com
No, I do not recommend this product
low quality fridge and bad customer service
Idelis
9/17/2024
I bought my refrigerator last year in November and it stop working so I call the customer service to get some help with the refrigerator plus the food I lost and not alternative solution was offer to me.
Originally posted on lg.com
No, I do not recommend this product
No replacement for broken refrigerator
Kia48
9/15/2024
I purchased a LG refrigerator from Lowes not even a year ago and it has stopped working. I contacted LG and informed them of the issue and have been getting the run around for about 3 weeks or so. I have an extended warranty and nothing. My experience with LG has been awful. Food was lost and insulin has been destroyed. I will NEVER purchase another LG item
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Awful basic functionality deceptive marketing
Txbob37
9/12/2024
This model is terrible. It says it has Wi-Fi but it doesnt. The ice maker didnt have an auto-stop function it just keeps making ice. The temperature control and other controls are minimalistic you cant even adjust the temperature beyond a few degrees.
Originally posted on lg.com
No, I do not recommend this product
A people refrigerator
FRIBOB
9/6/2024
This was a find I did not know that I needed at the time.
Originally posted on lg.com
Yes, I recommend this product
Great features
Melinda Richards
9/4/2024
Happy with the size and funcationality very happy
Originally posted on lg.com
Yes, I recommend this product
Great product and service
Tjharris1
8/18/2024
I just bought this refrigerator.
Not only is it perfect for us but the customer service was incredible.
Will be recommending to our friends.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Dont like water dispenser
SB 02
8/17/2024
Developed cracks in the refrigerator. Technicians took pictures. LG says it wasnt a factory defect. Less than 1year old. I didnt buy it with cracks.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Need Ice Storage Bin
Tonypoe57
8/13/2024
Good product but cannot find a ice bin for the freezer.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Perfect amount of interior space
BigD74
8/13/2024
I purchased this for a secondary refrigerator in our shop. I prepare large trays of different foods and really like the French doors because it is easier to get the large trays in and out of the fridge. There is plenty of room for multiple trays. The freezer has two separate drawers and both have plenty of room for keeping various ingredients frozen. The ice maker takes up minimal space in the top drawer. There is no ice dispenser in the door but really not a deal breaker. I really like the slim water dispenser as it allows for filling large containers. We have an LG fridge in our house with all the bells and whistles and love it. Thats why we went for an LG fridge for the secondary fridge. Overall perfect fridge. No complaints.
Originally posted on lg.com
Yes, I recommend this product
Owner
Steve 1
8/12/2024
Less than 1 year old. Ice maker gave problems. Develop 2 cracks inside refrigerator. Technician took pictures. LG said was not a factory defect. I didnt buy it with cracks inside of it. Should have fixed it under warranty.
Originally posted on lg.com
No, I do not recommend this product
Freezer issues
jjls1
8/8/2024
Love having two freezer drawers but especially the top drawer is always full of frost. But once it all completely melted and the food was spoiled. Weve tried to adjust temperatures defrost etc. Its been 2.5 weeks of me on chat and the phone with LG customer service with NO resolution no communication back to me nothing. Regret this purchase.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
It is what was needed
FRIBOB
8/5/2024
A great find from 2 months ago. The design is perfect it is as if an engineer listened to the consumer. The refrigerator without the ice making water feature in the front door allows for reasonable space for many more items. Allowing larger items to be put on the door is perfect so that the storage space inside is more usable for everyday items accessibility. The fruit and veggie drawers are wide as they should be. This is a consumer friendly refrigerator .
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Enjoying except lower ice production
renegadelobo
8/4/2024
Enjoy that this item is on wheels and you drop the stoppers to stabilize it. Do not like the little amount of ice that it makes
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Amazing French door refrigerator
ChrisMireya
8/4/2024
After more than a decade with a side-by-side refrigerator it started to show its age. It was a decent refrigerator but it lacked features of newer models. After doing my research and visiting stores in-person I decided that this LG French Door with Slim Design Water Dispenser was perfectly suited for our needs.
After it was delivered and installed I must say that I have been so happy with it The design is perfect The LED lighting really helps to easily find what I need. The two freezer doors is great for organizing your frozen food. I keep the frequently used items in the top freezer drawer and less-used items within the bottom drawer. The drawers open up and close very easily -- so I never have to yank the doors open which was normal with my older fridge. The deli drawer is also surprisingly helpful.
In terms of functionality: The interior shelves are adjustable to the point that one horizontal shelf can be shifted with one half higher or one half lower. This is a versatility that I didnt know that I would need -- but I am very happy now that I use it. The slim water dispenser that uses a filtered water system is really nice -- and neither it nor the ice maker take up much space inside. This gives me much more space for food and drinks. The fridge settings on the door are helpful and very easy to understand and use. Even the alert when a door or drawer isnt fully closed is a very useful feature. The door cooling system really keeps those items nice and cool including gallons of milk -- which I like very cold.
I also think that the air filter in this refrigerator does a fantastic job of preventing odors. The water and air filters only need to be changed about twice a year and the replacements are inexpensive and found just about everywhere. Plus the water filtration system makes the water from the dispenser taste like very high quality bottled water
All-in-all I am very happy with my purchase. Its a wonderful option that exceeded our expectations. I cant even think of any negative things. Other reviews criticized the ice capacity however this is more than adequate for our family -- even when we have guests visiting. In fact we have family members and friends with French Door refrigerators. This is noticeably better than than the models that they bought which were made by other companies. That was important to us.
After all a refrigerator is an investment. This LG French Door is a great quality investment that causes me to believe that our family will be using it for years to come
Originally posted on lg.com
Yes, I recommend this product
Great features
Ebee
7/31/2024
Happy with the performance and follow up customer/ technical support from LG.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Love it
Rjd56
7/26/2024
We love our new LG refrigerator We had side by side that the freezer was too small. Taking items in and out was a project. The new LG refrigerator freezer drawers are great. Its very easy to pick items out.
The refrigerator is super quiet as well. I couldnt tell if it was running or not.
Very happy with our LG purchase.
Originally posted on lg.com
Yes, I recommend this product
Perfect size and features
BigD74
7/14/2024
I really like the French door style as I usually need to put in large baking pans to cool or marinate items. There is plenty of room for multiple pans. I also like the slim water dispenser. It allows for filling of larger containers. This is our second LG fridge. The first one is in our kitchen and we love it. This one is in our shop for overflow and gatherings.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Love my LG frig
Pra4me2
6/28/2024
I am 74 years old and have had many types of refrigerators during this time I find my LG one of the best and beautiful. The convenience of the arrangement and the design of this appliance is excellence. I sincerely appreciate the technology and care LG put into the production of this refrigerator. Thank You.
Originally posted on lg.com
Yes, I recommend this product
LG Repair
Coralite
6/15/2024
Unfortunately the technician says that teccontsiners on the French doors will not be cold enough . He says these types dont get very cold I told him thats the purpose of the French doors to be able to put milk juices etc and they dont spoil but he says I should adjust my shelves. I told him i wanted my milk juices etc on the door. I told him I will contact Sams Club again if my products continue to spoil while being on the French door shelves
Originally posted on lg.com
No, I do not recommend this product
Doesnt cool
Brian2170
5/25/2024
Same problems as many others. Refrigerator set to 33 degrees will not get below 40 degrees. Had the Refrigerator for one week and the damper motor stopped working. The Refrigerator was 60 degrees inside. Technician came and replaced the air duct assembly now its back to 40 degrees again. A $2500 refrigerator and cant trust keeping food in it.
Originally posted on lg.com
No, I do not recommend this product
Would select a different model
Itsybitsy
5/12/2024
I bought this refrigerator two weeks ago. So far temps are staying at settings. The right refrigerator door does not close completely without being shoved closed. Ice maker is extremely slow at making ice. Small refrigerator drawer will not stay open to put food in.
Originally posted on lg.com
No, I do not recommend this product
Rubber gaskets on LG refrigerator
Clarabell
5/3/2024
Bought a new LG refrigerator FRENCH door last September and the rubber gaskets already started falling off by February.
Originally posted on lg.com
No, I do not recommend this product
Nice Fridge but LG needs to work on their app
Cooper33328
4/29/2024
Got this unit today 4/29/24 and could not add it to the ThinQ app. I understand that it does not comes with Wi-fi capability. But it still should be able to use the app with the smart diagnostics at least.
Overall the fridge cools fast and does have some space for our food items. So thats a good thing.
Ill readjust the overall rating once they get the app in line with their older non wifi products.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Neetha
4/25/2024
I will not even give 1 Star.
Their Tag line is LGLife is Good.in my life they made it as Life is Unfortunatedistressing and regretable.I really regret as to why after months of exploring as to on which company product do I need to invest my hard earned moneythe company breaks my trust.There was some power fluctuation in my community and my refrigerators not one but all the parts have failed Compressor2 evaporators and condenser all at the same time unbelievable.When I call Customer service they say they cannot ship the product overnight as it is not their policy and the product has to be shipped from out of state.I have been without refrigerator for more than 2 weeks nowI have a small kid who takes food therapy and it has been so frustrating as to manage this situatuion.I will never ever buy nor recommend anybody to buy any LG product.Life is bad and sad.
Originally posted on lg.com
No, I do not recommend this product
Not good product
Lg LRMWS2906s
4/18/2024
The refrigerator is not cooling. I waste a lot of food.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Will wake up any kitchen with a modern tech touch
Speshel2Him
4/3/2024
Ive had this refrigerator seven months now. I really enjoy the looks- its very nice with a modern design. Theres space to fit everything It keeps food fresh looong and its ability to maintain the appropriate temperature for the food is on point. No five star due to the ice maker which I havent quite figured out yet but it does not seem to make enough ice and does so slowly. I recall reading this in other reviews pre purchase and well it is so. We are not huge on the ice thing so not that big of a deal but notable. On another note there isnt a light in both bottom portions of the freezer. I imagine there will be in an updated model because it just makes sense to have both sections light up when opened. Overall I would still buy this exact refrigerator again.
Originally posted on lg.com
Yes, I recommend this product
Spaciousness
Kehenry
4/2/2024
I absolutely love my new refrigerator The storage is great It fits in my kitchen just right. I would highly recommend this product.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Dancan
3/22/2024
Originally posted on lg.com
Yes, I recommend this product
Do not buy LG refrigerator
Curtis Pak
3/20/2024
Do not buy LG refrigerator is a piece a junk. Customer Service is horrible
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Great except ice maker
Hnl1989
3/18/2024
Bought this earlier this month and it is great EXCEPT the ice maker is sooo slow.
Originally posted on lg.com
No, I do not recommend this product
Great frig
Annette52
3/16/2024
I bought this item approximately 3 months ago and it is wonderful. Cools items fantastically. Very spacious. Only downside icemaker can be finicky at times have to reset it.
Originally posted on lg.com
Yes, I recommend this product
Bad service
Brian childers
3/15/2024
Worst custmer service i have ever had. . New frig. Breaks . No help fo 2 weeks and 3 day. To get fixed. How can i live without frig. Never buy again
Originally posted on lg.com
No, I do not recommend this product
Thus far no problems in the first year.
Ralph 23
2/29/2024
Weve had our LG Refrigerator over a yr. now. We love it for the most part. a few things I would like to see on it. The eggs have to stay in the cartons no place to put them. a light in the lower freezer compartment. and its funny I was thinking about this today. We like the alarm tone to let you know that a door is still open. but as we get older we cant always hear that alarm. Make it adjustable so you can bring the tone up louder or lower. Overall we do like it very much it is very quiet when the compressor is running. and we do like the water option on the outside of the door.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Lovedigital display and purified water
RMit
2/23/2024
Bought this refrigerator a few months ago and I am loving it.It is so spacious and I love the 2 freezer drawers on the bottom.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Door system is nice.
Larry 51
2/21/2024
From the time this appliance was delivered and set up we have been unable to use the ice or drink the water. We spent months having conversations with customer service and most of those calls were handled outside the US making conversations difficult. We did everything asked of us by LG and still have ice that has a fowl taste when used in drinks and the water stinks and can not be consumed. Water going in the unit is drinkable but coming out it is not drinkable. The unit clearly has a defect and LG is telling us there is nothing that cone be done to correct it.
Originally posted on lg.com
No, I do not recommend this product
LG refrigerator is a junk Do not buy
Curtis Pak
2/20/2024
The LG refrigerator broke after only 10 months. Do not buy
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Reliability Issues
Jo1985
2/14/2024
I purchased my fridge In August 2023. Started to notice that is was not as cold as the fridge I had replaced it with. Waited a few months to see if it would get better and it did not. Contacted LG and had a tech within 48hrs. Reason I am giving them 3 stars I because of the great response but if not it would be a ZERO. There is no reason why a 4 month fridge should have been failing. The tech replaced the mother board and compressor. Leave me thinking of the reliability.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Will not cool and customer service will not help
Sad and tired of it
1/28/2024
I bought the new 6 months ago it will not cool any contents below 40 degree everything is cool but not cold although the freezer works fine and measures at the exact temp it is set at.
I started having milk expand and pop the top groceries go bad in days. Condensation builds up in containers bags and anything covered.
Ive owned many refrigerators and never had this problem. I have the freezer set to -4 and the refrigerator set as low as it will go 33 degrees.
I called and filed a work order and a tech came out and said everything is fine. I have several different size water cups and containers ranging from a cup to a gallon one on each shelf with a prob in liquid just to make sure and they range rom 40 to 42 degrees in all.
I have filled out claims online and called tech support and the warranty number I get hung up on or told to unplug and restart troubleshoot and then hung up on or never a reply.
The refrigerator has cost hundreds in lost groceries on top of the near three thousand dollar cost and all I have is a shiny useless hunk of scrap yes its that bad.
Now if I call i get hung up on as soon as they ask the serial number.
Horrible product and even worse warranty and customer service is non-existent in fact the only to be hung up on repeatedly as soon as you mention and serial number is they know there is a problem and have directed to be more difficult or ignore the customer.
To me this honestly sound like a cooperate scam from a company like LG. I am retired military with some physical challenges and do not have the money time or energy to keep shopping for food every day because I cant buy a new one and cant use the one I have.
Do not buy and avoid at all cost and if this is how LG treats a customer with a defective product I must also recommend avoiding the company altogether.
I honestly and seeking legal advice I can search the web and see similar complaints on this model across the web so I know I am not the only one with this problem.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
great features and ease of use
Badger alum
1/12/2024
This refrigerator has loads of room inside as there is no ice maker in the refrigerator part. The ice maker is in the top freezer drawer and deposits ice into a tray. Its nice to have a slim water supply on the front of the refrigerator as it allows easy access to water. It also has a lockout to prevent accidental water discharges if needed. We have found we do not need the lockout feature. All in all a nicely designed refrigerator.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
HORRIBLE Company
Efarr427
1/10/2024
If I could give. LG less than any stars at all I would Horrible customer service We had a brand new refrigerator that had 6 service calls in the first month. Asked for a refund and was required to jump through hoops at each call and they claimed to have lost the information. When I said look again they found it. This was the standard response on each and every call. Finally demanded to speak with a supervisor and was told that the response would be the same. So long story short after a month of fighting they did refund to purchase price but refused to come and pick up the clunker. We would have to pay someone to come and take it away. They did not compensate for lost food or anything else. Will never buy another LG product
Originally posted on lg.com
No, I do not recommend this product
Love the fridge
Badger alum
1/5/2024
We bought this refrigerator slightly over a year ago and it had a warranty issue. The light for the front door burned out. If it was not under warranty I would not have fixed it as it does not have anything to do with the operation of the refrigerator. We purchased it through Costco and probable due to this there was no service available for our refrigerator. They gave us the option of repairing it myself or getting a full refund/replacement. I chose to repair it myself. Im pretty handy when it comes to doing this type of thing and had no problems with repairing it. I do wish however that they would send some instructions about how to remove the display panel etc. I figured it out but was a little concerned at first. I didnt want to break anything else. Mission accomplished.
Originally posted on lg.com
Yes, I recommend this product
CristinaJ
1/4/2024
I bought the refrigerator on September 2023 and so far I have called 9 times to complain about the same issue freezer makes frost on the rail. The technician came and changed parts but the problem continues hes coming one more time now to change other parts.
Originally posted on lg.com
No, I do not recommend this product
Very Happy
DOZAII
1/4/2024
I purchased this 6 months ago and has been a great purchase.
It is very roomy and designates plenty of space for food storage. I like the ice maker compartment in the freezer department which does not take much unneeded space for food or drink storage like other refrigerators that have the ice maker in the fridge department. Very efficient
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Great look and features
Mari L
1/1/2024
I love the look of my kitchen now that I have new LG appliances My 4 door French Door refrigerator is stunning and very conveniently designed. The ease of space saving from the deep door storage to the slim line pull drawer beneath the large produce bin drawers are perfect for grain and nut items that normally would not be as accessible and readily seen. I especially like the ice bin as it is readily available for party/ gathering needs. The no-print stainless is also a wonderful feature.
Originally posted on lg.com
Yes, I recommend this product
Great frig but terrible ice maker
icats1
12/31/2023
We bought his frig a month ago. We love the refrigerator Its spacious and well-designed. However from day 1 we have had issues with the ice maker. It covers in frost and will not make ice. We are a family of 5 and need ice to fill up water bottles for school and work. Overnight it will make about 10 cubes. The ice maker is very disappointing. We have called LG and did online chats 5x for many hours. LG keeps sending us the same info via text - all strategies we have tried multiple times. We have done everything they recommended: dethaw freezer wipe out reset ice maker turn ice maker on/off replace filter check water lines unplug frig then wait and plug in again. The ice maker continues to not make ice. We finally called to have someone come try repair from LG. They told us we may have to pay for the repair. This refrigerator is only 1 month old At this point wed like to try another refrigerator with ice maker in the door and drawer. We love our LG washer and dryer -no issues at all But very disappointed in this LG refrigerator ice maker part. We hope LG can help us resolve this problem -either by replacing the ice maker replacing the refrigerator or allowing us to upgrade to a different refrigerator/freezer.
Originally posted on lg.com
No, I do not recommend this product
Karl's Appliance has been serving New Jersey and the New York Metro Area since 1941. Our nearly 70 years of experience has equipped us to help you find the appliances that fit your lifestyle. And now with the launch of KarlsAppliance.com the rest of the country can experience the Karl's difference!
There are so many appliance choices today - almost too many - but part of our job is to make purchasing your new appliances easy. We understand that you may not have purchased appliances for many years, even decades, and we have true appliance experts on staff to answer your questions and make this easy!
When you are buying from Karl's you are not buying from an unknown, cross your fingers and hope they will be there tomorrow, website. We operate seven retail appliance stores, a vibrant wholesale division, and three warehouses loaded with tens of millions of dollars of inventory. Our strong buying power and vendor relationships mean buying from Karl's is the right choice!
We sell everything from custom, designer, and professional appliances to the most basic and inexpensive - many available for next day local delivery and installation! If you can not find what you are looking for on our webite, please call us at 877-695-2757. We are an authorized dealer for every major brand of home appliances so chances are we have it!
Customer service - often a problem with your purchase becomes a nightmare - but not so at Karl's! We have invested in a dedicated customer service team who has the expertise to get any issue solved fast! How many of our competitors can say that?
